Public sector governance and management

D’Aleph can help the public sector improve internal management processes and achieve their goals. Our main areas of activity are: organisational and human resources consultancy, the design and implementation of new management models and processes, and the provision of advisory services for increasing citizen involvement.

• Improving organization and management of HR
• Organisational charts
• New organisational structures and job positions
• Job assessment and compensation policies
• Training plans
• Goal-based appraisal models

• Design and implementation of management models and process re-engineering
• Operational and organisational models
• Definition of service catalogues
• Process re-engineering
• Goal-based management models
• Quality management systems and service charters
• Inter-organisational relationship

• Citizen involvement projects
• Citizen involvement
• Definition of citizen-involvement charters
• Definition of citizen-involvement regulations

• Training: management skills and tools
• Management training
• Management and leadership training

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